This is many weeks after the event but I wanted to thank you very much for organising the memorial stone for my late father so quickly and efficiently.
Please thank Paul as well - he was especially helpful.
I have told the Liberal Jewish Synagogue that you did a fantastic job.
I am sure I will be in contact with you in the future to arrange the cleaning and maintenance of the stone.
Recently I have had occasion to order a memorial from you for the above. We are always ready to complain when things are not quite right so I thought I would take this opportunity to say how impressed I was at the service I have received from your firm.
At the onset I telephoned your Edgware Branch and the lady there, whose name I believe was Susan, was most helpful and I felt at ease immediately because although this memorial was for a distant cousin this, as you are no doubt aware, is a very upsetting task to have to perform. On visiting the office on the Sunday to place a firm order I was attended by a lady whose name I do not know and again she was most helpful and courteous. Because I could not attend personally to view you kindly sent a very clear photograph of the memorial and I am now waiting to hear that the stone has been erected in Bushey.
I am most impressed with your service and felt that I should write and say thank you to all concerned for helping me at this difficult time.
Dear Gary and Team,
We just wanted to say a big thank you for your hard work, support and... well, masterpiece. You have made the headstone for dad look stunning.
As you can appreciate that organising any form of headstone/memorial piece is very stressful and painful, and I would like to thank you for being so efficient and helpful with my mom. You will be very highly recommended and I am sure we wouldn't have been the first to do so.
Mom and I went to see dad's headstone yesterday and I am sure you will agree, it makes a wonderful statement.
Many thanks to you and the team.