Recently I have had occasion to order a memorial from you for the above. We are always ready to complain when things are not quite right so I thought I would take this opportunity to say how impressed I was at the service I have received from your firm.

At the onset I telephoned your Edgware Branch and the lady there, whose name I believe was Susan, was most helpful and I felt at ease immediately because although this memorial was for a distant cousin this, as you are no doubt aware, is a very upsetting task to have to perform. On visiting the office on the Sunday to place a firm order I was attended by a lady whose name I do not know and again she was most helpful and courteous. Because I could not attend personally to view you kindly sent a very clear photograph of the memorial and I am now waiting to hear that the stone has been erected in Bushey.

I am most impressed with your service and felt that I should write and say thank you to all concerned for helping me at this difficult time.

I write in connection with the above memorial supplied by your company plus the cleaning and renovation of my late father’s tombstone.

I have to say that from the commencement and final negotiation for this contract to the ultimate erection of the new stone all of your staff have been absolutely superb. Compassionate, understanding and helpful at all times have been a real credit to your company.

The tombstone itself is exactly what was required and the match between the two virtually identical.

Thank you very much for all your kindness and I would be grateful if you would pass these comments on to those concerned.

With kind regards and respectfully hoping that I have nothing else to do with you for very many years.

Dear Sirs,

Thank you for your invoice no. 5680 and please find enclosed my cheque in full remittance.

I visited Bushley Cemetery between Rosh Hashana and Yom Kippie and was both suprised and grateful to see you completed the renovation of the memorials in time for the High Holy Days.

I was more than satisfied with the standard of the restorations and in particular the way my Brother’s stone had been renovated.

Thank you once again for the sensitive manner in which you dealt with this matter and the superb way in which you cleared and restored my Family’s Memorial Stones.

Dear Gary and Team,

We just wanted to say a big thank you for your hard work, support and… well, masterpiece. You have made the headstone for dad look stunning.

As you can appreciate that organising any form of headstone/memorial piece is very stressful and painful, and I would like to thank you for being so efficient and helpful with my mom. You will be very highly recommended and I am sure we wouldn’t have been the first to do so.

Mom and I went to see dad’s headstone yesterday and I am sure you will agree, it makes a wonderful statement.

Many thanks to you and the team.

Best regards.

Thank you for all your help, the team were so helpful and understanding at such a difficult time, cannot recommend them enough.

Dear Mr. Gary Green,

Just a note to thank you so much for a fantastic job on the “Treble” stone you did for my parents, myself!

I must tell you that of all the quotes I got – yours was the lowest, you also gave me the speediest completion date which you kept to throughout. The service was magnificent you gave me and the stone was perfect, you were 100% reliable and that the whole matter on so I never has to worry again. A brilliant job may I say from somebody who only wants perfection…. And I got it from you please use this letter as a testimonial to future clients who can contact me with pleasure – many thanks, brilliant.