Just a note to let you know that the consecration of my father’s stone took place yesterday and to thank you for producing and setting the stone so smoothly and in good time.

This has not been an easy time for the family and it has been a great comfort that this is one area that has not caused us any undue concern.

Thank you again.

Recently I have had occasion to order a memorial from you for the above. We are always ready to complain when things are not quite right so I thought I would take this opportunity to say how impressed I was at the service I have received from your firm.

At the onset I telephoned your Edgware Branch and the lady there, whose name I believe was Susan, was most helpful and I felt at ease immediately because although this memorial was for a distant cousin this, as you are no doubt aware, is a very upsetting task to have to perform. On visiting the office on the Sunday to place a firm order I was attended by a lady whose name I do not know and again she was most helpful and courteous. Because I could not attend personally to view you kindly sent a very clear photograph of the memorial and I am now waiting to hear that the stone has been erected in Bushey.

I am most impressed with your service and felt that I should write and say thank you to all concerned for helping me at this difficult time.

I write in connection with the above memorial supplied by your company plus the cleaning and renovation of my late father’s tombstone.

I have to say that from the commencement and final negotiation for this contract to the ultimate erection of the new stone all of your staff have been absolutely superb. Compassionate, understanding and helpful at all times have been a real credit to your company.

The tombstone itself is exactly what was required and the match between the two virtually identical.

Thank you very much for all your kindness and I would be grateful if you would pass these comments on to those concerned.

With kind regards and respectfully hoping that I have nothing else to do with you for very many years.

Thank you all we are so happy with the stone, you all went above and beyond to make sure we were happy, I cant thank you all enough.

I am simply writing to you to say how very pleased I was to note that the 2ndc part of the Stone had been very carefully and beautifully arranged and written and in particular to note that the writing and spacing etc, etc was identical to the original wording on the upper half of the stone.

I have also recommended you to the Community Director of St John’s Wood Schul as opposed to other Stonemasons.

Best wishes.

Dear Gary,

This is many weeks after the event but I wanted to thank you very much for organising the memorial stone for my late father so quickly and efficiently.

Please thank Paul as well – he was especially helpful.

I have told the Liberal Jewish Synagogue that you did a fantastic job.

I am sure I will be in contact with you in the future to arrange the cleaning and maintenance of the stone.